Privacy Policy

Last Updated: August 1, 2023

PRIVACY POLICY [email protected]


Last Updated: August 1, 2023

This Privacy Notice explains how Hello Lovely Box, LLC (“Artemis,” “we,” “us” or “our”), as the operator of the website (the “Website”) and the products and services provided through the Website (together with the Website, the “Services”), collects, uses, discloses, and otherwise processes personal information in connection with our Services. This Privacy Notice is not a contract and does not create any legal rights or obligations. When we use the term “Services”, we are referring only to the Services that we offer on our own behalf and any additional websites and mobile applications that post or link to this Privacy Notice.

This Privacy Notice does not cover or address personal information and privacy practices relating to our employees and other personnel.

Region-Specific Disclosures

We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain countries, regions or states. Please refer below for disclosures that may be applicable to you:

  • If you are a resident of the State of California in the United States, please see below for additional California-specific privacy disclosures.
  • If you are a resident of the State of Nevada in the United States, please see this additional Nevada-specific privacy disclosures:

Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please contact us at [email protected].

  • If you are based in the European Economic Area, Switzerland or the United Kingdom, please see below for additional European-specific privacy disclosures.
  1. What is Personal Information?

When we use the term “personal information” in this Privacy Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated or deidentified information that is maintained in a form that is not reasonably capable of being associated with or linked to you.

  1. Our Collection of Personal Information

From the first moment you interact with us, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our Services and sometimes we collect the personal information directly from you. At times, we may collect personal information about you from other sources and third parties, even before our first direct interaction.

Personal Information You Provide

We collect the following personal information you provide in connection with our Services:

  • Contact Information, including your name, social media handle, address, telephone number and email address when you purchase a product, register for our courses, sign up to receive our newsletters, or otherwise communicate with us.
  • Account Information, including your username and password for the Services.
  • Payment and Transaction Information, including payment information, credit information, and order details when you purchase products from us. Payments may be processed by third-party payment processors. Please refer to the applicable processor’s terms and privacy policy for more information about how payment information is processed and stored.
  • Sensory Information, including pictures you choose to provide or upload in connection with the Services.
  • Inquiry Information, including the content of your emails to us.

Personal Information Automatically Collected

As is true of most digital platforms, we collect certain personal information automatically when you visit our online Services, including:

  • Log File Data, including your internet protocol (IP) address, operating system, browser type, browser id, date/time of visit, and pages visited.
  • Analytics Data, including the electronic path you take to our Services, through our Services and when exiting our Services, as well as your usage and activity on our Services, such as the links and object you view, click or otherwise interact with (also known as “Clickstream Data”).
  • Location Data, including your general geographic location based on your IP address or more precise location when accessing our online Services through a mobile device.

Personal Information from Other Sources and Third Parties

We also obtain personal information from other sources, which we often combine with personal information we collect either automatically or directly from you.

We may receive the same categories of personal information as described above from the following sources and third parties:

  • Service Providers: Our service providers that perform services solely on our behalf, such as payment processors and analytics providers. For example, we receive personal information from our service providers that conduct marketing or analytics activities.
  • Business Partners: Our business partners whom we partner with to provide joint promotional activities or co-branded services may collect personal information in connection with these activities and may share some or all of the information with us.
  • Publicly Available Sources: We may collect personal information about you that we do not otherwise have, including contact information and product interest information, from publicly available sources. We may combine this information with the information we collect from you directly. We use this information to contact you, to send you advertising or promotional materials or to personalize our Services, to pre-populate online forms, and to better understand the demographics of our users.
  • Social Networks: When you interact with our Services through various social media networks, such as when you “Like” us on Facebook or when you follow us or share our content on Facebook, Twitter, LinkedIn, YouTube or other social networks, we may receive some information about you that you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review and, if necessary, adjust your privacy settings on third party websites and social media networks and services before linking or connecting them to our Services.
  • Other Third Parties: From time to time, we may receive information about individuals from third parties. For example, we may obtain information from our marketing partners or from third parties to enhance or supplement our existing information about you.
  1. Our Use of Personal Information

We use personal information we collect to:

  • To fulfill or meet the reason you provided the information, for example to process payment in connection with your transactions or to respond to inquiries.
  • To process your registration for our Services, including verifying your information to ensure its accuracy and validity.
  • To identify you as a potential candidate and review your application for a position with us.
  • To communicate with you, including via social media messages, email, text message and/or telephone calls.
  • To operate, maintain, and provide the features and functionality of the Services.
  • To send you important information regarding the Services, such as certain changes to our terms, conditions, policies, and/or other administrative information. Because this information may be material to your use of the Services, you may not opt out of receiving such communications.
  • For our marketing purposes.
  • To help maintain the safety, security, and integrity of our Services, technology assets, and business.
  • For our internal business purposes, such as data analysis, customer research, audits, fraud prevention, developing new products and/or features, enhancing the Services, improving our Services and identifying usage trends.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations and our Terms of Use, or to comply with applicable laws.
  • For purposes disclosed at the time you provide your personal information or as otherwise set forth in this Privacy Notice.

If you choose to contact us, we may need additional information to fulfill your request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the inquiry/request and/or personal information we require fall outside the scope of this Privacy Notice. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time.

  1. Our Disclosure of Personal Information

We may disclose personal information in the following ways:

  • Service Providers: We may disclose personal information with third-party vendors, consultants and other service providers who perform functions or services on our behalf. For example, we may share personal information with service providers for auditing, compliance, identifying and serving targeted advertisements, and web hosting.
  • Business Partners: We share personal information with third parties with whom we do business in compliance with applicable laws and subject to their separate privacy notices.
  • Online Advertising Partners: We also share personal information with advertising networks or permit these partners to collect information from you directly on the Website to facilitate online advertising, such as search engines and social network advertising providers to serve targeted ads to you or to groups of other users who share similar traits, such as likely commercial interests and demographics, on third-party platforms.
  • Social networks: We may disclose personal information, such as a unique identifier, hashed email address, or information automatically collected through tracking technologies, to social networks for the purpose of displaying personalized advertising and content on those social networks.
  • Within Artemis: We may share information between and among Hello Lovely Box, LLC and its current and future parents, affiliates, subsidiaries, and other companies under common control or ownership.
  • Business Transaction or Reorganization: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.
  • Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement: (i) in connection with the establishment, exercise, or defense of legal claims; (ii) to comply with laws or to respond to lawful requests and legal process; (iii) to protect the rights and property of us, our agents, customers, and others, including to enforce our agreements, policies, and terms of use; (iv) to detect, suppress, or prevent fraud; (v) to reduce credit risk and collect debts owed to us; (vi) to protect the health and safety of us, our customers, or any person; or (vii) as otherwise required by applicable law.
  • Consent: We may disclose personal information about you to certain other third parties with your consent.
  1. Choices and Control Over Your Information

Profile and settings: If you purchase a product from us, you may update your account information and adjust your account settings by logging into your account. Please note that changes to your settings may require some time to take effect.

How to control your email preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Services, technical and security notices). You may also be able to adjust certain communications preferences by logging into your account.

  1. Children’s Personal Information

The Website and online Services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13. If you are under the age of 13, please do not use the Website or online Services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 13, we will promptly delete that personal information.

  1. Third-Party Websites

The Website and online Services may include links to third-party websites, plug-ins and applications. Except where we post, link to or expressly adopt or refer to this Privacy Notice, this Privacy Notice does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy notices.

  1. Updates to This Privacy Notice

We will update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will change the “Last Updated” date at the beginning of this Privacy Notice. If we make material changes to this Privacy Notice, we will notify you by email to your registered email address, by prominent posting on the Website or our online Services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

  1. Contact Us

If you have any questions or requests in connection with this Privacy Notice or other privacy-related matters, please send an email to [email protected].